Here Is How Nurse Managers Can Enhance Their Management And Professional Skills While Improving Patient Safety, Staff Satisfaction, And Productivity. Guaranteed.
Why Should Nurse Managers Struggle With Operational, Financial, And Management Issues That Aren’t Taught In Clinical Programs?
"It has been said that Leadership is the art of taking risk, management the science of mitigating risk. In this sense Nancy McAward is a truly inspired leader. With over three decades of leadership experience Nancy has led some of America’s most progressive and prominent health care institutions. With intellect, compassion and panache she has successfully guided physicians, nurses and other healthcare professionals to achieve their maximum potential. A mentor to countless leaders her integrity and passion for excellence always prevail."
Nancy is unique in the healthcare world. She has a consistent track record of helping organizations turn around their financial performance while maintaining quality and service standards. She is experienced in JCAHO recertification, has a track record of successful negotiations and relationships with nursing unions, and is known for being a mentor to nursing managers and staff.
Unlike consultants who take a theoretical “house of cards” approach to management, Nancy is a strong nuts-and-bolts leader who understands what it takes to get results and improve performance in healthcare organizations. She also understands the ongoing challenges in healthcare and how to navigate them. Most importantly, she has tremendous respect and empathy for the role of the Nurse Manager, which inspired her to develop this program with The Healthcare Performance Institute.
"I have known and worked with Nancy for more then five years. She is an exceptional leader. Nancy has mentored me and guided me to successful outcomes of challenging operational issues. She is an advocate of Nurses and the patients she serves."
The Healthcare Performance Institute’s NEW “Nurse Manager PERFORMANCE LEADERSHIP PROGRAM” teaches Nurse Managers the full range of skills they need to manage a complex in-patient unit, maintain quality, and make ongoing improvements to morale and productivity. It also applies to nurse managers running emergency, surgical, outpatient, and home health departments.
With this exclusive Program and System, you can see results in only a few weeks. That’s because the system focuses on concise, step-by-step action plans, strategies, and tactics.
"I have had the privilege of knowing Nancy McAward for over 23 years. I take great pride in having promoted Nancy from a Nurse Manager position to her first Nursing Director position and then watching her progress to the highest levels of nursing and healthcare management. Nancy has excelled in all levels of nursing leadership because she possesses that rare blend of emotional intelligence, operational expertise, financial savvy, and an undying commitment to nurses, the nursing profession, and patients. Nancy is a true leader who has, and continues, to make a difference in the lives of nurses and patients, and in the delivery of quality patient care."
Most importantly, with the “Nurse Manager Performance Leadership Program,” Nurse Managers can see results even without a background in management or healthcare operations. Moving from the status of team member to the role of leader can be daunting. Seasoned clinical nurses just starting on a management track can achieve success using this program.
This 195-page manual is the ultimate guide to succeeding as a Nurse Manager in an in-patient setting. Easy to read and understand, the Manual shows you precisely how to manage daily operations — step-by-step, by the numbers. It also shows you how to think beyond your direct area of responsiblity to help the overall organization succeed. It includes: management tools, case studies, ways to manage multiple stakeholders, metrics, quality indicators, labor issues, and more. This Manual will take the Nurse Manager’s knowledge and skills to the next level.
from your home, in your car, or on your computer. Now you can learn in the way that suits you best. Includes over three hours of content. These CDs do not simply narrate your manual in “audio book” format. Rather, Nancy goes beyond your written manual and provides additional insights about her experience working with hundreds of nurse managers over her career. Topics include: the challenges that Nurse Managers face, dealing with the nursing staff shortage, recruiting and retaining a high-performance team, developing and managing a budget, building alliances with staff and colleagues, building a strong relationship with your supervisor, making the transition from staff to manager, influencing others without formal authority, setting high performance standards on the unit, and practical leadership skills required to be a successful Nurse Manager.
With this program, you have access to insights and advice 24 hours a day, 7 days a week. Email any question you have about the challenges of being a Nurse Manager, and we (generally Nancy McAward, the program developer) will respond to you personally, usually within one business day. To our knowledge, no other healthcare management program offers this level of support.
It can be daunting to learn management metrics required for success as a Nurse Manager. This 15-page report that you download in your exclusive member area makes it easy for you. It lays out key metrics in easy-to-learn, step-by-step fashion. This reference resource includes productivity, labor, budgeting, patient census, and other key numbers to know. Now there is no reason to feel overwhelmed or afraid of managing the numbers.
When you are ready, you complete an online test to confirm that she has completed the program and learned the material. Then you receive an exclusive ready-to-frame 8″ X 11″ Certificate from The Healthcare Performance Institute documenting that she has learned the material.
As a member of the Healthcare Performance Institute, you receive ongoing best practices, access to live events and seminars, and networking with Nurse Managers from around the country.
"Nancy McAward is the kind of nursing leader any nurse would want to follow. She is passionate about ensuring that patients receive the best care possible by highly competent and caring nurses. She upholds the professional standards of nursing practice and promotes the professionalism of nurses to ensure that they provide patient centered, evidenced based care, work as part of an interdisciplinary team and focus on quality improvement. Nancy is always striving to highlight the work of nursing as a major contributor to improving patient outcomes.."
Also, as we said a minute ago, you get a Nurse Manager OPERATIONS AND PERFORMANCE MANUAL that helps Nurse Managers rapidly become more effective in their job. This material reveals what you need to do to run a “tight ship,” maintain quality and service, and manage staff and other stakeholders. Plus, you get one-on-one support when you need it. These two features mean that you have your own team of experts on call, putting a management SYSTEM to work for you. That is why this Program is so unique.
As a Charter Member, you can receive the entire Program (the comprehensive Management Manual, Audio CDs, One-On-One Consulting, and membership in The Healthcare Performance Institute) for $286, and you can even pay in six monthly installments of just $47.50 (Or save $50 by paying up front).
Other programs and seminars cost over $500, even over $1,500, and are designed-by-committee or academically-oriented programs that don’t include personal support. And they don’t provide you with proven strategies and materials that you can put to work for you immediately.
At the same time, some consulting firms charge from $50,000 up to $150,000 to "consult to" Nurse Managers in a healthcare organization about this material.
Keep in mind, the information you get in this Program can be used by seasoned Nurse Managers as well as anybody just starting out in this challenging role. It applies to Nurse Managers in any in-patient setting, whether a community hospital or national system.
"Nancy McAward is a visionary nursing leader, tested and tempered by real world experience. She has a finely honed ability to assess clinical/administrative situations, garner staff support and develop an approach that invariably delivers. Healthcare today is as much business as science and Nancy excels in both worlds. She has been mentor to many and has always recognized and rewarded talent and hard work. She is a natural to produce a guide to nurses seeking professional growth."
This Program has been developed for Nurse Managers to complete at their own pace. Most professional nurses take about 2 months to learn the materials and pass their Certification test. But Members can take as much or as little time as they like.
We have organized the program into manageable modules, and participants complete each module at their own pace. Participants also decide how often to get in touch with us for questions and support.
This program is for new and seasoned Nurse Managers in any patient care unit: Medical, Surgical, Intensive and Critical Care, Emergency Services, Labor & Delivery, and Rehabilitative Services.
Nurse Managers looking to accelerate their career enroll. In addition, CFOs, COOs, CNOs, and Vice Presidents of Nursing enroll their Nurse Managers (contact us for group rates, or try the program out as a pilot on a promising Nurse Manager).
"Nancy challenges people to express their innate curiosity and to visit (or, indeed, create) places that they had never dreamed of. She not only offers knowledge but wisdom and (above all) spirit, the spirit that goes into having the raw nerve to unleash the passion and talent of others"
You learn everything you need to do as part of a comprehensive system. You get the tools you need to manage successfully. You even get one-on-one support Nancy McAward and The Healthcare Performance Institute, whenever you need it.
If you get these materials and put them into place, we guarantee that you will see results — great results – on your Unit or department and in your career. In fact, some healthcare organizations have seen from 5% to as much as 18% improvements in productivity on their nursing units by implementing the tools in this Program.
What is greater confidence, peace of mind, and knowledge about the difficult Nurse Manager position worth to you? What is it worth to you to have a one-on-one, confidential source of support and guidance – when everyone else at your organization is so busy? What is it worth to achieve the goals of your organization and Unit?
As soon as you do, we'll immediately send out your Manual and Audio CDs, activate your Membership in The Healthcare Performance Institute, and get you Nancy McAward's personal email information to reach her anytime with questions.
If you are like most healthcare professionals, you feel like you are just too busy earning a living to figure out a simpler, easier way. This Program makes it easier for you to take care of your patients and help your organization succeed financially.
We know how busy you are and so want to offer you these additional resources if you sign up now:
Resource #1: The Nurse Manager's Self-Assessment. Created specifically for Nurse Managers, this self-assessment helps you evaluate your skills and development needs on 7 dimensionsand over 35 areas in each dimension. It will help you focus your career development.
Resource #2: Best-Practice Financial Management and Daily Staffing Spreadsheet. This spreadsheet has helped numerous Nurse Managers effectively manage their unit(s) on a shift-by-shift and daily basis. It helps Nurse Managers plan every shift and every day, and keep costs under control without sacrificing quality. Many of our members tell us that this spreadsheet alone, along with detailed instructions on how to use it, are more than worth the entire price of the program.
Resources #3: The acclaimed book Elegant Leadership: Simple Strategies, Remarkable Results, by leading executive coach Andrew Neitlich. This 195-page leadership manual has received rave reviews from faculty at the Harvard Business School, leading consultants, and healthcare executives. It sells as part of an Executive Coaching package for over $200 and is yours free when you enroll.
P.S. Given the ongoing challenges in healthcare, many Nurse Managers may be a bit cynical about their role and organization. They may even have thought about leaving the field. If you are a Nurse Manager reading this message: PLEASE Take heart. There are ways to manage a Unit or department that are simple, effective, and easy to implement. Get this program now, and see for yourself. You owe it to yourself to find a better way.