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Testimonial about Program Developer Nancy McAward:
 
"I was new to nursing management and Nancy was able to coach me at a level of understanding that was appropriate for my experience. Her experience and knowledge of nursing management and hospital operations is extraordinary! As I developed in my leadership role, Nancy tailored her mentoring to challenge me in ways that broadened my practice."
 
- Marco Fernandez, RN, MSN, Director of Critical Care and Special Care, St. Thomas Hospital

Conflict Management Nurse Staff Style Nurse Executive
     
 
 

Frequently Asked Questions About The “Nurse Manager Performance Leadership Program”

 
 
What is included with the program?
In a nutshell, your program includes:
The 195-page Nurse Manager’s Performance Manual.
Six audio CDs featuring interviews with the author going deeper into effective nurse management strategies.
11.9 contact hours on completion of the program.
One-on-one email support for a full year.
Certificate of completion.
Membership in the Healthcare Performance Institute.
A self-assessment for Nurse Managers to evaluate their own development needs.
A spreadsheet-based tool to plan shift-by-shift staffing.

The acclaimed leadership book by Andrew Neitlich, Elegant Leadership: Simple
Strategies, Remarkable Results.

   
What is the price of the program?

The price is $237.50 and you can pay up front or pay five monthly installments of just $47.50.

   
How do I order?

Click here to pay in five monthly installments of $47.50.

Click here to pay the full price of $237.50 up front.
 
What are the benefits of this program?
The program offers a number of benefits to Nurse Managers and their employers. Most importantly, Nurse Managers receive a comprehensive tool kit and system to succeed. When they do this, their units experience improved loyalty and morale, productivity, and patient safety and satisfaction. Nurse Managers feel better and more confident about their work. Ultimately, their hospital performs better.

At the same time, the program format is convenient and very affordable. Contact hours are provided and yet the Nurse Manager doesn't need to miss work or travel.
   
Through which accredited provider are the contact hours provided?
This continuing nursing education activity was approved by the Georgia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. It has been approved for 14.3 contact hours.
   
What is the format of the program?
This is an independent study program. When you sign up, you receive all materials in the mail and can contact us at anytime with questions. That way, you incur no travel costs or missed work.
   
Are there group rates?
Yes. Contact us at 941-539-9623 to inquire.
   
Do you offer training tools for groups and our in-house staff of facilitators/trainers?
Yes. Contact us at 941-539-9623 to discuss. For large groups, we can provide you with custom and off-the-shelf tools to lead training programs with this material.
   
What do I have to do to complete the program and receive my contact hours?
There is an essay-based review you must complete. The questions ask you to describe some of your challenges as a nurse manager and how you intend to handle them. Many participants find this part of the program to be the most valuable for them, because we interact directly with you as a sounding board and to help you resolve your most pressing issues.
   
How long does it take to complete the program?
That is up to you. However, most people complete the program within 1-3 months.
   
Is this program more appropriate for community hospitals or academic medical centers?
The program developers have worked in both setting and have made the program applicable to both settings.
   
Does the program include guidance for ER and Surgical Services managers?
Yes.
   
What kind of support does your program offer?
It is simple: As you go through the materials, contact us anytime with your questions, preferably by email. We generally will respond to you within one business day.
   
Do you offer a guarantee?
Yes. We know that it is difficult to establish trust via a website, and so we offer a 100% satisfaction guarantee: Preview the system. If you are not totally delighted with the materials, simply return them within 30-days and we will happily give you a prompt no-questions-asked refund.
   
What if I have additional questions about the program?
Call Andrew Neitlich at 941-539-9623 from 8 am until 6 pm Eastern Time.
 
     
 
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